Privacy policy
This Privacy Policy describes how Homelves Furniture Trading LLC (“Homelves”, “we”, “our”, “us”) collects, uses, and protects your personal information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Delivery and billing address
- Payment details (processed securely via third-party providers)
Non-Personal Information
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing and promotional communications (where you have provided consent)
3. Marketing Communications & Consent
By providing your contact details and opting in, you agree to receive marketing communications from Homelves Furniture Trading LLC via:
- SMS
These communications may include:
- Promotions and special offers
- New product launches
- Abandoned cart reminders
- Personalized recommendations
You can opt out at any time by:
- Clicking the “unsubscribe” link in emails
- Replying “STOP” to SMS or WhatsApp
- Contacting us at support@homelves.ae
We will only send marketing communications if you have given your consent, and we do not sell or share your data with third parties for their own marketing purposes.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
- Delivery and logistics partners
- Payment service provider